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We are contracted by Middlesbrough Borough Council to provide an impartial Mediation & Disagreement Resolution Service for parents and young people within Middlesbrough. More information is available on our website.

Mediatelegal is accredited by the Civil Mediation Council to provide mediation services, including SEND mediation. We are contracted by Middlesbrough Borough Council to provide an impartial SEND Mediation & Disagreement Resolution Service for parents and young people. 

What is Mediation?

In a typical SEND dispute, it is often the case that everybody involved simply wants the best outcomes for the child or young person with SEND. Any disagreement often occurs when people can’t agree on what provision is needed to ensure that best outcome is achieved. Mediation is a voluntary, confidential and without prejudice process. It allows the parties to come together and speak openly and honestly about their concerns and aspirations in a SEND disagreement.

Mediation is an informal and non-confrontational meeting that gives the parent(s) / young person the opportunity to speak with the local authority (LA) about EHC decisions if they disagree with them. Everything discussed at a mediation is confidential and without prejudice. This means that everybody involved can speak openly and honestly with one another, knowing that nothing they say can later be used against them.

Our SEND mediators make sure that everyone at the meditation has the same opportunities to speak and be heard.

What is Disagreement Resolution?

As well as a Mediation service, every LA must also provide access to a DRS for parents, carers and young people who have concerns about support, and how it is being provided. DRS is entirely voluntary for both parents/young persons/carers and also the LA. DRS is available to be requested for disputes involving children / young persons with SEN, and it doesn’t matter whether that child or young person has an EHCP or not.

Mediation differs from DRS because Mediation is intended to be available to use each time a final decision has been made in respect of certain aspects of an EHCP. DRS can be used at any time if both sides agree to use it, including after an appeal has been lodged with the First Tier Tribunal. DRS is an early chance for all parties to discuss any concerns about support, regardless of whether there is an EHC Plan or not.

Our fees are paid by the local authority, as required by law. There is no fee payable to us by the parent or young person.

Who to contact

01642 900850 01642 900850
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Page last reviewed: 08/01/2024


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