Stay Safe and Warm

Inadequate heating? Boiler broken down? Fuel disconnection?

If your answer is yes to any of these, we can help.

The Stay Safe and Warm campaign was launched in November 2008. It was developed to help residents who struggle to afford to heat their homes, particularly during the colder months.

Cleveland Fire Brigade, works with a number of partners to:

  • raise the awareness of dangers faced by people who struggle to keep warm
  • highlight the support and help available to them

We offer 24 hour, 7 day a week support and respond within an hour of being contacted. If you or someone you know is suffering from the effects of a cold home, we can deliver equipment such as:

  • portable heaters
  • electric blankets
  • thermal blankets
  • flasks
  • torches
  • wind up lanterns

There is no criteria other than you or someone you know is at risk of the effects of cold, either long or short term. For instance, if a boiler breaks down and parts are on order or when a heating system has been condemned and the resident is unable to pay for replacement or repairs.

Some people simply cannot afford to have the heating on or their existing heating supply is inadequate and fails to heat their property. Our youngest recipient is 16 year old and the eldest is 94.

This service is free to anyone living in Cleveland and is non means tested.

To access this FREE service either for yourself or on behalf of someone call:  01429 874063

Who to contact

Contact Name
Barbara Lyle
Contact Position
Stay Safe & Warm Co-ordinator
Stay Safe and Warm website
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Where to go


Middlesbrough, Stockton, Hartlepool, Redcar & Cleveland

Time / Date Details

When is it on


Free. Not means tested


Age Ranges
All ages
Referral Details

Telephone: 01429 874063

Page last reviewed: 19/07/2018


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