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    Related information and guidance

    Local Offer

    Chapel Mediation and Consultancy Services

    St. Clares ChapelVictoria RoadBarnard CastleDL12 8HR
    0779 222 7526 /
    Services provided by Chapel Mediation include: Disagreement Resolution This is the process for exploring and addressing issues about any aspect of SEN provision, including health and social care disagreements. The child or young…

    Child Protection

    Protecting children is everyone's responsibility. Members of the public can play a vital role in helping to protect children from abuse or neglect. Whilst the child's welfare is always the most important consideration, there is also a…
    Local Offer

    Patient Advice and Liaison Service (PALS)

    Marton RoadMiddlesbroughTS4 3BW
    Freephone: 0800 052 0219
    The Patient Advice and Liaison Service (PALS) is a service for anyone who needs help or information while using our hospital services. As an alternative to speaking to staff about concerns, the PALS team aims to: advise and support…
    Local Offer

    SENDIASS - Information, Advice and Support Service

    16High Force RoadRiverside Park Industrial EstateMiddlesbroughTS2 1RH
    01642 608012
    Middlesbrough's SEND Information, Advice and Support Service is provided by a local charity, MAIN.  SENDIASS at MAIN offers free, confidential and impartial help for children and young people with SEN and/or Disabilities, and for…
    Local Offer

    What is an Information Advice and Support Service? - Video

    A short animation funded by the Department for Education to help children and young people with SEND and their parents learn about the service and support on offer from their local "Information Advice and Support Service" and how a local…
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