The Family Information Service aims to provide accurate, high quality, accessible and impartial information, advice and guidance on all registered and unregistered childcare facilities and other services currently available in your local area.
We can provide information and guidance on:
- Registered Childcare
- Nursery Education Grant for 3 and 4 year olds
- Achieving 2 Year Olds
- Children's Centres
- Family Support
- Parental leave
- Sport and Leisure activities for young people
- Fostering and Adoption
- Childcare Career Development
- Working Tax Credit / Child Tax Credit
- Disability Living Allowance
- Support Back Into Employment
Compliments, Comments & Complaints
Equality & Inclusion
FIS Information Sheets
The Family Information Service produce information sheets, available to download (at the bottom of the page).
Childcare - Your Choices
Choosing a Childminder
Choosing a Day Nursery
What is a Nanny
What is Child Benefit
Sure Start Maternity Grant
Nursery Education Grant for 3 & 4 Year Olds
Teenage Information Advice & Guidance Appointments
IAG appointments are delivered on a rota by practitioners from the Stronger Families Service.
The appointments will include delivering information, advice and guidance on a range of themes around Education, employment and training, benefits, housing, health and wellbeing, as well as providing an opportunity to offer quality support to our targeted young people and their families. The service will be offered to young people town-wide requiring benefit support in partnership with the Job Centre.
For other enquiries the team will signpost young people to other agencies and make appointments or requests for service with the appropriate Locality Hubs.