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About us

About Us

Stronger Families is an early help service providing support to children, young people and families.

The Family Information Service is part of Stronger Families and aims to provide accurate, high quality, accessible and impartial information, advice and guidance on all registered and unregistered childcare facilities and other services currently available in your local area.

We can provide information and guidance on:

  • Registered Childcare
  • Nursery Education Grant for 3 and 4 year olds
  • Achieving 2 Year Olds
  • Children's Centres
  • Family Support
  • Parental leave
  • Sport and Leisure activities for young people
  • Fostering and Adoption
  • Childcare Career Development
  • Working Tax Credit / Child Tax Credit
  • Disability Living Allowance
  • Volunteering 
  • Support Back Into Employment

Stronger Families Leaflet & Timetable

There is not currently a town wide timetable/leaflet.  Please view the Children's Centre records to download their individual timetables. 

Compliments, Comments & Complaints

Equality & diversity

FIS Information Sheets

The Family Information Service produce information sheets, available to download from the right hand side of this page.

Childcare - Your Choices
Choosing a Childminder
Choosing a Day Nursery
What is a Nanny
What is Child Benefit
Child Tax Credits & Working Tax Credits
Sure Start Maternity Grant
Nursery Education Grant for 3 & 4 Year Olds

Useful websites for parents

Young People

Teenage Information Advice & Guidance Appointments

IAG appointments are delivered on a rota by practitioners from the Stronger Families Service.

The appointments will include delivering information, advice and guidance on a range of themes around Education, employment and training, benefits, housing, health and wellbeing, as well as providing an opportunity to offer quality support to our targeted young people and their families. The service will be offered to young people town-wide requiring benefit support in partnership with the Job Centre.

For other enquiries the team will signpost young people to other agencies and make appointments or requests for service with the appropriate Locality Hubs.

List of dates, times and venues

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